Australian Turf Club - Frequently Asked Questions

Click here to find out all our information regarding all the clubs we have reciprocal rights with and how to redeem these privileges.

No. However, there is free, unreserved car parking in the infield car park, subject to availability. Entry to the infield car park is via High Street, opposite UNSW.

Access to the Ascot Street Car Park (via Doncaster Avenue) is available to Members with annual Premium Reserved or Reserved car park passes.

Members can enjoy convenient parking close to the venue by purchasing a car park pass. Find out more information here.

Casual day parking will no longer be available.

Member Guest Vouchers are available and valid for the current Membership season, expiring on 31 July.

Member Guest Vouchers are subject to restrictions during Carnival periods. Please ensure your contact details are up to date to receive more information regarding guest limits and ticket pricing.

Members can purchase additional tickets for their guests here.

No, tickets are non-refundable.

ATC Members can purchase daily or annual parking passes. For all information regarding Members car pass click here.

We ask potential new Members are proposed for Membership by an existing Member in order to comply with the Registered Clubs Act 1976 and also with Australian Turf Club corporate governance guidelines. If you do not know any current Members you can simply include the details of a professional or personal referee who can verify your identity and that you are a suitable candidate for Membership.

Upon application and payment being received, your Membership application will be reviewed.

Once approved, your Membership card will be mailed to you within approximately 10 working days.

Should you wish to attend any race meeting whilst your application is being processed, please contact the Membership office via phone or email:

• 02 9663-8419


• members@australianturfclub.com.au

If your address or other contact details change, you are required to notify the Membership Office as soon as possible. These changes can be advised by:

• Email – members@australianturfclub.com.au


• Phone – (02) 9663-8419


• Mail – Membership Office Locked Bag 3, Randwick, NSW, 2031


• Online via Membership Lounge. Country, interstate and international Members requiring an address change need to contact the Membership Office.

For name changes, please forward a copy of your official supporting documentation e.g. Marriage certificate to members@australiantufclub.com.au

While it is not mandatory that Members provide an email address, in support of our goal to reduce our carbon footprint the Australian Turf Club will increasingly be communicating information to Members via email. In addition, special offers throughout the season will be sent to Members via email. You can supply your email via:

Email: members@australianturfclub.com.au

Mail: Membership Locked Bag 3, Randwick NSW 2031

Online: Change of Address page (fill in your username and password, click ‘To update your details, please edit your account after Logon’ and Sign In To Account)

NOTE: Email addresses cannot be shared across Member profiles. Each Member must have his/her own email address in order to receive email notifications and/or utilise the Member-only section of the website.

Gates for Members usually open 15 minutes before General Admission gates. However, this is subject to change. We recommend you check times closer to the event date to help plan your day.

For more information regarding gates open timings head to our Raceday Calendar.

Due to occupational health and safety regulations, under no circumstances will Members be permitted to enter the racecourse prior to the Members’ gate opening times. Members found on course prior to the official gate opening times may be asked to leave the course. Gate times will vary on feature racedays and during winter.

The loss or theft of Membership cards, Annual Guest cards and car passes must be reported to Membership as soon as possible. A replacement fee of $30 applies to each lost Member card or annual guest card. The fee will be waived if a copy of a stolen property police report is provided.

Email: members@australianturfclub.com.au

If you forget your Membership card on a raceday, please visit the Membership Office or Gate on the perimeter of the racecourse. You will be required to provide suitable identification and pay the racecourse entry fee, upon which a temporary Members’ ticket will be issued to you for the day.

No, Member cards are strictly non-transferable. Lending of Membership cards to a non-Member is a serious breach of the Australian Turf Club policy and may lead to a review by the ATC Board of Directors’ of the Member.

Lending Member cards to others in order to purchase daily Members tickets is also prohibited under Club Rules. See our Code of Conduct for more information.

Each ATC Member agreed to adhere to the Club Rules when signing the terms and conditions at the time of joining or renewing. Member cards discovered in use by any person other than the Member will be confiscated on the spot.

Yes, Membership may be transferred upon payment of a transfer fee. An application must be completed by the NEW Member and transfer fee made payable to Membership. The new Member tenure will commence at the time of transfer fee payment.

In the event of the death of a Member it is incumbent on the next of kin to advise the Club in writing as soon as is practical. See our Club Rules and Code of Conduct.

To redeem your complimentary Guest Ticketing please login to the Member Lounge.

1. Copy your Member Guest Voucher Code (as shown in the image below).


2. Select Buy Tickets for the raceday you wish to redeem ticketing for, and you will be directed to the Ticketmaster page for that raceday.


3. Under the Choose Your Tickets heading, select Unlock and enter your Member Guest Voucher Code, then click Submit.


4. You will then be presented with the option to redeem up to 12 complimentary Guest Tickets.

Select the number of tickets you wish to redeem and follow the prompts.

You will need a Ticketmaster account to redeem and/or purchase ticketing. If you do not have a Ticketmaster account, you will be prompted to create one when accessing your ticketing.

If you have any trouble redeeming your complimentary tickets, please contact the Membership Office by emailing members@australianturfclub.com.au.

Members can produce their Membership card at any food and beverage outlet at ATC venues to redeem their credits.

Members can book hospitality online. Click here to view hospitality

Alternatively contact Hospitality on email hospitality@australianturfclub.com.au or phone 1300 729 668

For information regarding the Member Reserve dress code please click here.

Yes, children under 18 years old can attend free of charge when accompanied by a paying adult.

Tickets do not need to be pre-purchased; instead collect a wristband at the gates.

Click here to read our step by step guide to verify your email, create a new password and set up your Member Portal account.

Membership cards are printed with Photo Identification. Your Membership pack will not be processed until a photo has been supplied.

Members will be required to provide a photo to be displayed on Membership cards for the purpose of identification. You will be asked to provide a suitable photo, such as one that would be approved for use on a driver’s licence or passport.

How do I supply my photo?

Photos may be uploaded via the online Member Lounge at any time. The Australian Turf Club website will allow you to crop and review your chosen photo prior to submission. Images should ideally be supplied in the .jpg format.

You may also attach a passport photo to your renewal form which you will receive with your Member Magazine ‘On Track’ in September and return in the post with your completed form.

Click here for more information.

What happens next?

Once the updated photo has been received, we will send you a new Membership card featuring your new photo. From the moment you receive it, your new card can be used to access the Members Reserve and all associated privileges.

Click here to read our step by step guide to upload your photo in the new Member Portal.

Infield provides free parking on the grass.

A yearly purchased Carpark Pass is required if you are wishing to park on the cement in the Infield or in the Ascot Multi Deck Parking. Members can enjoy convenient parking close to the venue by purchasing a car parking pass.

Please find more information here Car Parking Passes – Australian Turf Club

For all information and options on how to get to Royal Randwick click here.

Phone: 1300 729 668

Email: info@australianturfclub.com.au

For information on where to view the horses from at Randwick, click here.

All ATC food and beverage outlets provide cashless facilities.  No cash is required.

Should you require cash, There are ATMs situated around Royal Randwick.

Members Reserve: Rear of Officials Stand & Ground Level, Northern end of QEII Grandstand

General Admission: Southern Drum of QEII Grandstand (Ground floor)

See racecourse map for more information.

Additional ATMs may be put in place on Carnival days.

Yes.

Member Reserve: Ground Level of the Officials Stand & Level 3, Northern end of the QEII Grandstand

General Admission: Ground Level, Southern end of the QEII Grandstand & Level 3, Southern end of the QEII Grandstand (carnival only)

See racecourse map for more information.

There is free, unreserved car parking in the P4 car park located on James Ruse Drive & Prospect Street and P6 Infield car park. Entry to the Infield car park is via Gate 2 Unwin Street.

Members can enjoy convenient parking close to the venue by purchasing a yearly car parking pass. Find more information here.

For all information and options on how to get to Rosehill Gardens click here.

Phone: 1300 729 668 | Email: info@australianturfclub.com.au

For information on where to view the horses from at Rosehill, click here.

There are ATMs situated around Rosehill Gardens.

Members Reserve:

– Members Stand

– Grand Pavilion

General Admission:

– J.R. Fleming Stand

See racecourse map for more information.

Additional ATMs may be put in place on Carnival days.

Yes.

Members Reserve: Ground Level

General Admission: Ground Level, J.R. Fleming Stand.

See racecourse map for more information.

There is free unreserved car parking available just inside the track entrance off King Street and the infield on selected days.

Members Reserved Parking is situated directly behind the grandstand, access via the King Street entrance. Relevant passes must be displayed.

Members can enjoy convenient parking close to the venue by purchasing a car parking pass. Find more information here.

For all information and options on how to get to Canterbury Park click here.

Phone: 1300 729 668 | Email: info@australianturfclub.com.au

For information on where to view the horses from at Canterbury Park, click here.

Member Reserve: Ground floor, adjacent to the escalators

General Admission Area: Ground Level, Public Area

See racecourse map for more information.

A Cloak Room is located on the ground floor of the Members Reserve and remains open for 30 minutes after the last Sydney race.

At Canterbury Park we have Kia Friday Night Racing that runs on selected Friday nights from November to February. These race nights have free entry, food markets and free kids entertainment.

All raceday parking is accessed via Hume Highway and Governor Macquarie Drive.

For all information and options on how to get to Warwick Farm click here.

Phone: 1300 729 668 | Email: info@australianturfclub.com.au

For information on where to view the horses from at Warwick Farm, click here.

All ATC food and beverage outlets provide cashless facilities.  No cash is required.

Should you require cash, ATM machines are available in the Ground Floor tote of Public and Member areas.

Cloak services for Warwick Farm are located in the General Office.